Company Update In Response To COVID-19
Last Updated: Thursday 19th March 2020
Firstly, we would like to let you know that Eco Sustainable Solutions will be open and operating business as usual. However in order to prioritise the health and wellbeing of our employees, our office staff will now be largely working from home.
Calls and emails will be monitored and responded to as normal, but the office will now be unmanned.
We ask you to please communicate with our team by phoning our offices on 01202 593601 with questions or to place orders before travelling to our site to ensure a swift and efficient service and to avoid disappointment.
The safety of our staff and site visitors is our highest priority. Therefore, if you arrive at one of our sites there will now be some additional safety measures in place for everyone’s wellbeing, which include;
- Restrictions on getting in and out of vehicles on site
- Limited access to our offices, and keeping a distance of two metres away from each other
- We can no longer loan out PPE, therefore ALL customers will be required to provide their own. We will have a small stock of PPE on site that we will be able to sell at cost – however please can all customers make every effort to come prepared
- If you are a cash/card customer, we ask you to please now only pay by card or account transfer
For our online customers:
Orders are being taken and fulfilled as normal via our delivery partner Palletline – we will update this page as and when we receive any updated information regarding deliveries.
Please be assured there is currently no cause for concern at Eco, and we will of course continue to keep you updated if anything should change. We realise the above steps are not ideal for everyone, however we do thank you for your cooperation in adhering to them at this challenging time for us all.
We’re in this together - stay safe.
If you would prefer to speak to one of our dedicated customer service team please call us
(Opening hours: Mon to Fri: 8am - 5pm)
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